Fierce Conversations
Fierce Conversations is an exceptional self-help book on developing better communication skills. This book is written by Susan Scott, a Seattle based communications consultant who advises and counsels companies and their executives on how to vastly enhance their communication skills, thus leading to improved productivity, operational effectiveness, and overall human relationships.
This book is an easy, yet powerful read, that provides simple and effective tips that can noticeably improve the communication skills of anybody interested and willing to work on them.
Though a strong tool for enhancing personal communication skills, I think it’s most powerful in a business or corporate setting where there is a constant need to successfully interact with, influence, and lead diverse groups of people.
Unfortunately, the subject of communication skills is one that many people feel is important for others, but not themselves. Why? Most people erroneously consider themselves to already possess excellent communication skills. Do you want proof? How many resumes do you receive that mention “mediocre communication skills, but working to improve them.” I’m sure you’ve never seen that line before.
Nearly 85% of the resumes I receive claim excellent or even exceptional communication skills. We all realize that no where near 85% of the population possesses excellent communication skills, but most of us wrongly assume we’re in the small group that do possess such skills.
In terms of career development, improved leadership skills, and increased effectiveness dealing with other people, there is no single skill as important as how well we communicate.
Fierce Conversations offers great advice and many helpful tips and exercises. This is a great book for anyone interested in developing stronger communication skills and thereby enhancing, not only their leadership and mentoring skills, but their overall career as well.
Have you read a book that you consider “must read”? If so, please let me know by replying to this post. If you do not see a reply box, please click on the title of this post and scroll to the bottom.
